The keypad on my Home Connect 620 doesn’t light up/wake up when I push a button.

A: Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly.  For detailed instructions on how to change the batteries, please see install guide.

A: Check that the cable between the keypad and the interior is connected with the proper alignment and is completely inserted.  For detailed instructions on how to connect the cable, please see install guide.