What are the recommended positions to help achieve a successful manual calibration?

During manual calibration, always make sure to stand at an extended arm’s reach from Kevo and make sure your phone or fob has a clear line of sight to your lock. For best results, calibrate your device while it is in the empty front pocket of your pants. If calibration is unsuccessful in this position, try the following:

Try repositioning your device within your pocket
Take a step back or step to the side
Put your device in a different pocket (like your front shirt pocket)
Hold your device in front of your pocket
Turn slightly towards your door to give your device a more direct line of sight to your lock
If your entryway is at the top of a staircase, hold your device up so it aligns with the height of the lock