Kwikset

What Happens If I Forget My User Code for my Aura Deadbolt?

If you forget your user code, Aura can still be unlocked using a key or authorized/paired smartphone. Request the Owner or Admin(s) of the Aura to resend or reset your user code.
supportteam2

Chat with our US-based customer service:

All Products Support

Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays:
Closed

Electronics Technical Support

Monday-Sunday: 24 hours a day
Major Holidays: Closed

24-HR AI Chat Support

Start AI-Powered Troubleshooting 

International Customers

For countries outside the U.S. and Canada, please visit our International contact page