Kwikset

What Happens If I Forget My User Code for my Powerbolt 2?

You can make guesses, but each three consecutive failed attempts will result in the Powerbolt 2 locking out for 60 seconds.
If you forgot your user code, there are two options:
1. Add new user codes.
2. Reset Powerbolt 2 to factory settings to clear existing user codes and add new ones.
supportteam2

Chat with our US-based customer service:

All Products Support

Monday-Friday: 7:00am-4:00pm PST
Saturday: 6:30am-2:30pm PST
Sundays & Major Holidays:
Closed

Electronics Technical Support

Monday-Sunday: 24 hours a day
Major Holidays: Closed

24-HR AI Chat Support

Start AI-Powered Troubleshooting 

International Customers

For countries outside the U.S. and Canada, please visit our International contact page