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How do I clean my Kwikset lock?

We suggest using warm, soapy water and then towel-dry the hardware.

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How do I clean my door hardware?

We suggest using warm, soapy water for cleaning and then towel-dry the hardware. Please follow this method to clean door knobs, handles, deadbolts, and levers.

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Drilling Instructions

Choose your drilling instructions based on hardware type: Door Preparation" style="width: 160px;"> Knob and Lever Drilling Instructions Deadbolt Drilling Instructions Handleset Drilling Instructions Pocket Door Lock Drilling Instructions Single-Sided Deadbolt...

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I was re-keying my lock, but neither the old or new key now works.

It sounds like you may have accidentally misprogrammed the new cylinder. Please watch the below video for step-by-step instructions on how to recover that cylinder and rekey it to your new key.

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My key pulls out in any directions after re-keying.

If your key pulls out in any direction, please call Kwikset Consumer Service: 1-800-327-5625

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My key only turns one direction after re-keying.

Perform this procedure if your cylinder turns only in one direction :

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During re-key process, the new key came out during test procedure

Perform these steps only if your key came out during the re-key test procedure. See video below

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How many times can I re-key my lock?

Unlimited amount of times. All you need is the Smarkey Security tool.

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What type of key can I use to re-key?

SmartKey Security™ re-key technology is compatible with Kwikset (KW1) keyway

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Featured Videos

How to Rekey a Pin and Tumbler Knob | Kwikset Knobs Troubleshooting

Re-keying a new lock to match an existing Kwikset key is simple and easy. And all Kwikset pin & tumbler locks can be re-keyed to achieve convenient one-key operation across multiple locks. All you need is a Kwikset Re-keying Kit, a Kwikset key, and a pin & tumbler lock.

Kwikset® Pismo™ Knob Installation

Step by step instructions on how to install your Pismo™ knob

Kwikset SmartKey: How to Rekey Lock in 4 Easy to Follow Steps

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