Battery Life Issue Support

What is Halo Wi-Fi Smart Lock? Halo is Kwikset’s Wi-Fi smart lock. There are two models – a touchscreen and a keypad – and works with the Kwikset App which allows a user to remotely lock and unlock the deadbolt, program custom access codes with schedules, view...

If the batteries in your Halo, Aura or Halo Touch smart lock are draining faster than expected, try the below troubleshooting tips. Note: Numerous variables can have a negative effect on a lock’s battery life, this makes it difficult to pinpoint a single...

A fresh set of four AA alkaline batteries will last approximately 6 months depending on usage.

The Halo deadbolt is powered by 4xAA batteries. For best performance, we highly recommend alkaline batteries from a major brand. Do not use re-chargeable or lithium-ion batteries.

Install Batteries a) Remove interior cover. b) Connect 9v battery. c) Secure battery into interior assembly. d) Reinstall battery cover.

The battery is expected to last 3 years under normal operating conditions with an average of 10 entries per day.

Three possible issues: 1. The smart home system’s user interface falsely reports a low battery. If you receive an alert from your smart home system indicating that the battery is low, confirm this is true at the lock. Turn on switch #1 so that the status LED...

Two reasons: The handing process may have been executed previously Perform the manual door handing process If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door Remove battery pack. Press...

The Wireless Card LEDs are staying on. Remove the battery pack, press and hold the program button for 10 seconds. Replace the battery pack. If the Wireless Card LEDs continue to stay on, contact Technical Support.