Factory Reset Support

To perform a factory reset on your Halo, Aura, or Halo Touch smart lock, please follow the instructions below. Factory Reset will delete all Bluetooth pairings, Wi-Fi network settings, user associations, access codes, and event history from the lock, as well...

1. Status LED - Door lock status LED blinks every 6 seconds. ON position is factory default. 2. Auto-Lock - Automatically re-locks door 30 seconds after unlocking. OFF position is factory default. 3. Audio - Beeping sound is heard during programming and normal...

A factory reset will delete all codes associated with the lock. 1. Remove battery pack. 2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red. 3....

Factory Reset A factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system. 1. Remove battery pack. 2. Press and HOLD the Program button while reinserting the...

Factory Reset A factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system. 1. Remove battery pack. 2. Press and HOLD the Program button while reinserting the...

How to restore default settings This procedure will delete all User Codes associated with the lock, and the default Mastercode (0-0-0-0) and User Code (1-2-3-4) will be restored. 1. Make sure the door is open and unlocked. Press and hold the Reset button for 5...

Resetting the unit: 1. Remove batteries. 2. Push program 3 times. 3. Push all the buttons on keypad in sequence. 4. Push the lock button.

How to Reset the Lock 1. Make sure the door is open and unlocked. 2. Press PROG -(for 30 seconds). You will hear 1 long beep. 3. Release PROG button 4. Press PROG again. 5. You will hear 3 long beeps Note: To use the lock, you will have to go through the door...

This procedure will delete all User Codes associated with the lock, and the default Programming Code (0-0-0-0) and User Code (1-2-3-4) will be restored. 1. Make sure the door is open and unlocked. Press and hold the Reset button for 5 seconds, until you hear 3...