Install/Replace Battery Support

If the batteries in your Halo, Aura or Halo Touch smart lock are draining faster than expected, try the below troubleshooting tips. Note: Numerous variables can have a negative effect on a lock’s battery life, this makes it difficult to pinpoint a single...

If a deadbolt is installed above the lever, remove interior assembly when battery replacement is required. Remove battery cover and battery pack from interior assembly. Install 4 AA batteries in battery pack. Install battery pack. If a smart home product-...

Remove battery cover and battery pack from interior assembly. Install 4 AA batteries in battery pack. Install battery pack. If a smart home product- Initiate the pairing process at your smart home controller.

This step will teach your lock the orientation of your door and is crucial to lock operation. 1. Install 4 AA batteries in battery pack 2. Press and HOLD the Lock button while installing battery pack. Hold button until the latch bolt starts moving on its own...

Remove battery cover and battery pack from interior assembly by unscrewing the screws along the interior cover. Make sure turnpiece is in the vertical position Install 4 AA batteries in battery pack. Install battery pack.

1. Remove the three screws to the left right and bottom of the lock using either a Phillips head screwdriver or a 3/32 Allen Wrench if the installer had used the tamper-proof screws. 2. If there are no screws present, please just remove top portion by grabbing...

If the 4 AA batteries are too low to operate the lock, use a 9-Volt Alkaline battery to temporarily power the lock. Make sure both terminals on the 9-Volt battery touch the terminals below the keypad. When lock has enough power you will hear 3 short beeps....

Remove the cover of the back of the unit by sliding it up and off and change the batteries. The link below will provide instructions on how to change the batteries. Click here

The Obsidian deadbolt is powered by 4xAA batteries. For best performance, we highly recommend alkaline batteries from a major brand. Do not use re-chargeable or lithium ion batteries.