Kwikset

Sounds/Alerts Support

Answers

Can I turn off the beeping sounds on the Home Connect 620 Smart Lock?

Yes, the following lock settings can be turn on/off: LED Audio/Beeps Auto-Lock Click here for instructions.

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Does Home Connect 620 work with other smart home devices such as Amazon Alexa or Google Assistant?

Yes, Home Connect 620 smart lock can work with Amazon Alexa and Google Assistant through a home automation system. Please consult your home automation system for more information.

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The keypad on my Halo Touchscreen doesn’t light up/wake up when I push a button.

To light up the touchscreen, touch the screen with your palm or back of your hand and leave it there until the numbers light up. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly....

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The keypad on my Halo Keypad doesn’t light up/wake up when I push a button.

To light up the keypad buttons, press the one-touch locking button when the deadbolt is locked. Pressing the other/numerical buttons will not cause the keypad to light up. Check that the batteries have power, are inserted correctly into the battery pack, and...

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When I try to lock the Halo deadbolt, it makes noises but doesn’t lock.

Halo may not have been ‘handed’ properly. (The ‘handing’ process allows the lock to determine which direction to extend the deadbolt.) Halo will automatically ‘hand’ the first time it powers up. If you need to re-hand the lock, please see Halo Touchscreen...

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What do the different colored lights on the Halo status LED mean?

In normal operating mode: Amber indicates locked. Green indicates unlocked. Red indicates low battery. For other operating modes, Please see Halo Touchscreen install guide or Halo Keypad install guide.

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Can I turn off the beeping sounds on the Halo deadbolt?

Yes, the following lock settings can be turn on/off via the Kwikset App within Bluetooth range of your Halo lock: LED Audio/Beeps Auto-Lock

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What do the different beeps on my SmartCode 917 mean during programming?

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On my Smartcode Touchscreen, Checkmark and lock symbols flash simultaneously five times with five beeps (Beeping sound will only be heard if switch #3 is on.).

Low battery. Replace batteries.

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