Kwikset

Installation & Prep | Kwikset App Support

Answers

My registered fingerprints are unable to unlock the Halo Touch smart lock?

Please delete the existing fingerprint and re-enroll the finger into the lock. NOTE: If unable to enroll a specific finger because of damage fingerprint i.e. dry skin, please use a different finger.

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How to enroll a fingerprint in the Halo Touch smart lock?

Open the Kwikset app in Bluetooth range of the lock > select “People” icon (bottom left) > select user icon (top right) > enter Name > select “Schedule Type” click “Submit” (top right) Follow the instructions on the app to enroll your fingerprint. Make sure...

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How do I turn on or turn off LED status using the Kwikset App?

Click here to view instructions.

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How do I remove Paired Smartphones using the Kwikset App?

Click here to view instructions.

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How do I turn on or turn off Secure Screen using the Kwikset App?

Click here to view instructions.

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How do I turn on or turn off Lock Sounds using the Kwikset App?

Click here to view instructions.

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How do I turn on or turn off Auto Lock using the Kwikset App?

Click here to view instructions.

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How do I change or edit the lock name using the Kwikset App?

Click here to view instructions.

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What is the product warranty for the SmartCode 917?

The SmartCode 917 has a one-year electronic warranty and a lifetime warranty for both mechanical and finish.

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