Codes & Programming Support

To perform a factory reset on your Halo, Aura, or Halo Touch smart lock, please follow the instructions below. Factory Reset will delete all Bluetooth pairings, Wi-Fi network settings, user associations, access codes, and event history from the lock, as well...

To perform a network reset on your Halo, Halo Touch or Aura smart lock, please follow the instructions below. Press and HOLD "A" for 10 seconds. You will hear 1 short beep and see an amber LED. Note: After 3 seconds, you will hear 1 short beep and see a blue...

If you forget your access code, Home Connect 620 can still be unlocked using a key or an authorized smartphone if part of a home automation system. Please consult your home automation system for more information.

Yes, the Home Connect 620 smart lock supports multiple schedule types that can be assigned to access codes. Please consult your home automation system for more information.

Home Connect 620 supports 250 access codes. Please consult your home automation system for more information.

Managing access codes when you’re not home will depend on your home automation system. Please consult your home automation system for more information.

Access codes can be added to your Home Connect 620 smart lock either directly from the keypad or through a home automation system once enrolled. To add access codes directly from the keypad, click here for directions . To add access codes through a home...

If you forget your access code, Halo can still be unlocked using a key or authorized/paired smartphone. Request the Owner or Admin(s) of the Halo to resend or reset your access code.

1. Make sure the door is open. 2. If you have not enabled a programming code, press and release the program button. You will hear two beeps. If you have enabled a programming code, enter your programming code, then press Kwikset. You will hear one short beep...